Shipping and delivery

We want to make the ordering and shipping process as clear and simple as possible. If you have any questions or problems, our customer service is always available. Below, we explain how orders are managed and shipped on casaditempo.it.

Shipping costs

At casaditempo.it, shipping is free for all orders shipped to Italy, Germany, the United Kingdom, and the United States, with no minimum purchase. Items are delivered directly to the address provided, with no additional costs.

Processing and shipping

Have you found your favorite item? Great, we're committed to delivering it to you as quickly as possible. Every order is prepared with care and speed.

It works like this:

• Once we receive your order, it takes 1-2 business days to process. Orders received on weekends or holidays may experience slight delays.

• Once processed, the order is shipped. Average delivery time is 6-8 business days .

Therefore, the overall shipping time is generally between 7 and 10 business days.

Order cut-off time:  10:00 PM (CET/CEST – Rome time)

Upon shipment, you'll receive an email with a tracking code to monitor your delivery. Tracking instructions are available in the dedicated section.

Need your order shipped the same day? Contact us by phone: we'll do our best to help.

Delivery received

Has your package arrived? We hope you're satisfied. If something isn't right or you wish to return an item, you can find all the information in our returns and refunds policy.

Damaged item?

We apologize for the inconvenience. In rare cases, a product may be damaged during shipping. If this happens, we'll send you a free replacement. If the problem recurs, we'll issue a full refund.

How to order

Shopping on casaditempo.it is quick and easy:

1. Go to the product page and click "Add to Cart".

2. Before completing your order, check your selected options and click "Proceed to checkout".

3. Enter your shipping information and check it carefully, then click "Continue to Shipping".

4. Check your order summary and note that shipping is free.

5. Click "Continue to Checkout".

Order not received?

If your package is lost or undeliverable for logistical reasons, we'll send you a replacement at no additional cost. If your order doesn't arrive within 60 days, we'll issue a full refund.

Need assistance? Our customer service is here to help.